Lorsque vous recevez un message d’erreur lors du démarrage de l’application Smart IPTV sur votre Smart TV, vous pouvez essayer les solutions suivantes:
Erreur Check playlist URL ou URL nr.1 error :
-Si lors de votre commande d’abonnement vous avez demandé que nous injections le lien m3u pour vous , essayez de redémarrer la télé et de relancer l’application Smart IPTV à nouveau , si le message” Server Connection timeout” avec un compteur s’affiche , attendez le chargement complet des chaines et ne PAS appuyer sur OK , si le chargement est très long (cela dépendra de la vitesse de votre connexion internet) ou vous aurez toujours le même message d’erreur (URL nr1 error ou Check playlist URL) appuyez sur le bouton “0” à l’aide de votre télécommande (Samsung ou LG) et attendez le chargement, si le problème persiste , éteignez votre télé et débranchez la de secteur pendant environ 30 secondes et réessayez de nouveau .
Vous pouvez également essayer de réinitialiser Smart HUB ou d’éteindre et d’allumer votre téléviseur pour vider son cache si vous avez un téléviseur Samsung.
-Si vous avez demander votre lien m3u lors de votre commande, essayez de supprimer la playlist de votre télé et puis remettre le lien m3u , collez votre adresse MAC et cliquez sur “Delete”:
NB : Notez que dans la plupart des cas , il suffit d’injecter le lien m3u une seule fois , l’application sauvegarde le lien m3u dans le serveur , si vous avez le message d’erreur , commencez par vérifier la connexion internet et redémarrer la télé et relancez l’application puis attendez le chargement après le message” Server connection Timeout” , sur les télés Samasung en cas de message URL nr.1 Error , appuyez sur le bouton “0” et attendez le téléchargement .
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